Refund policy

HOW TO RETURN A PRODUCT

If for any reason at all you are not satisfied with a product you purchase from us, we will take it back within 30 days of receiving the product. If you received the product more than 30 days prior to your request, it will be denied.

To return a product simply click on the "Return Product" link below, enter your order number & email address, then submit your return request. You will receive email updates throughout the returns process so you know exactly what stage your return is in. We will ask you to answer a few simple questions via email to complete the return process. Please note that if a product has been opened or used, we can not provide a refund. Also, requesting a return for an order that has not been shipped yet will not cancel an order. We ask that you email us with your order number to cancel the order.

Once you have requested your return, we will review the request and approve or deny the request. You will be notified via email of our decision. If your request is approved, we will provide instructions via email on how to complete the return. We should receive your return within 7 business days from the time of shipping. You will be notified via email when the return package has been received.

Once we have received the return, we will then complete refunding your payment. Usually within 24-48 hours (not counting weekends).

Return Product <-- Click Here to Return a Product


HOW LONG DO REFUNDS TAKE?

Refunds via store credit should show up on your customer account within 24 hours of processing. Credit card refunds typically take about 3-7 business days after processing to show up on your credit card account. We work hard to be sure that your refunds get to you as quickly as possible!

If you have any questions, simply email us at support@wholesomeformulanutrients.com